Do guests need to refill the fuel tank before returning the car?

Created by Anne Lou Minster, Modified on Thu, 16 Nov 2023 at 07:08 PM by Anne Lou Minster

DriveShare Gas Policy

Guests are responsible for replacing any gas used during the rental, using the appropriate fuel (i.e., regular, premium, or diesel). If a car is returned with less gas than when it was picked up, in order to seek reimbursement, the host should report the cost of replacing the shortage to the guest and support@driveshare.com within 72 hours, including a receipt, and the guest will be charged for the cost, plus an inconvenience fee. Photographs of the receipt and photographs of the fuel levels must be included and must have been taken within the first 24 hours of the end of the trip. We recommend that hosts keep the tank full in order to make it easier for everyone to determine how much gas the renter should refill. Guests should keep gas receipts for at least five (5) days in case there is any dispute by the host.