DriveShare Late Return Policy
Owners are counting on renters to return the car at the originally scheduled time; failure to do so can result in significant inconvenience for the owner. Please be considerate and return the car on time, and if there is any chance there will be a late return, contact the owner immediately to request an extension. If an extension cannot be booked (whether because the owner or car are unavailable, there are insufficient funds, or otherwise), the renter must return the car at the originally scheduled end time.
To assess a late fee for the day, the owner should e-mail within 24 hours of the scheduled end of the reservation, identifying the renter’s name and the time the vehicle was returned. If the renter disputes the timing, they should provide evidence indicating when the car was actually returned.
Late fees charged to the renter are described in our , and begin to accrue following the 15 minute grace period. They are billed in increments of an hour. In the event of very substantial lateness, additional fees may be assessed.