Before and after each rental period, a vehicle inspection should be completed, and taking photos of the vehicle before and after each rental is encouraged.
If an incident occurs during the rental period and there is a need to file a claim, please contact us within 48 hours of the rental's end by e-mailing support@driveshare.com or calling 1-877-922-1702 with the following information:
- Full names of both the vehicle owner and the driver/renter.
- The phone numbers for both the vehicle owner and the renter.
- The location of the incident.
- Who the operator was at the time of the incident.
- The date of the incident.
- Any notes regarding what happened during the incident.
- Whether or not the police were involved.
- Photos of any damages can be emailed to support@driveshare.com.
Once this information is received you will be contacted by a claims representative.