Should there be a mechanical issue with the vehicle, DriveShare provides the industry's most comprehensive roadside service on all vehicles during the rental period. This roadside assistance is included with every rental at no cost to the host or guest. This service is provided through Hagerty and includes:
- flatbed towing with soft straps
- Dispatch operators who understand and care about special cars
- 24-hours-a-day, 7-days-a-week coverage
- Dispatch for lockouts, battery jumps, tire changes and emergency fuel delivery
- Live truck tracking, text status updates, Lyft credit and more
- Depending on the circumstances, a refund of the rental costs may be offered to the renter
If you are having a problem with a DriveShare car you rented, we recommend you contact the car’s host first. He or she may be able to resolve the issue and get you back on the road more quickly. If you need roadside assistance, please call 1-877-922-1702 (prompt #3).
Depending on the circumstances of the issue, a full or partial refund of the rental fee may be offered to the renter. Please contact us at support@driveshare.com.
Membership by Hagerty Drivers Club (HDC), a non-insurance subsidiary of The Hagerty Group, LLC. Roadside services provided by/thru Cross Country Motor Club except in AK, CA, HI, OR, WI & WY where services are provided by Cross Country Motor Club of California, Inc. For additional information and a complete description of benefits, visit hagerty.com/corporate/legal. Purchase of insurance not required for membership in HDC. Live tracking may not be available by all service providers. Message and data rates may apply. Lyft credit up to $30. Lyft transportation is not available in all areas and member must be at a physical address. Hagerty Drivers Club is a registered trademark of the Hagerty Group LLC, ©2022 The Hagerty Group, LLC. All Rights Reserved. The Hagerty Group, LLC is a wholly owned subsidiary of Hagerty, Inc.
